Digital Experience Platforms | multichannel support | Singapore
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Digital Experience Platforms

Leverage digital experience platforms to personalize customer journeys across multiple digital channels

CREATE A CONNECTED DIGITAL EXPERIENCE WITH PERSONALIZED CONTENT ACROSS ALL CUSTOMER TOUCHPOINTS

A digital experience platform, also called a DXP, is an enterprise software system that delivers digital experience across a broad range of digital touchpoints for the customers and comes with rich features and functionality such as content management, ecommerce, personalization, and experimentation.
Our DXP Solutions are designed to play a differentiating role in building fantastic customer experiences across all channels, devices, and customer touchpoints. We combine digital asset management with content management to deliver personalized experiences, giving an integrated and unified view to all users thereby enabling a seamless flow of business processes and interactive web experience.

What is Digital Experience Platform?

Gartner defines a digital experience platform (DXP) as an “integrated set of technologies, based on a common platform, that provides a broad range of audiences with consistent, secure, and personalized access to information and applications across many digital touchpoints”.
Organizations use Digital Experience Platforms (DXPs) to build, deploy and continually improve websites, portals, mobile, and other digital experiences.
DXPs combine and coordinate applications, including content management, search and navigation, personalization, integration, and aggregation, collaboration, workflow, analytics, mobile and multichannel support.

Content flexibility

Use hybrid-headless CMS and microservices architecture to deliver the same content across all channels, freeing workforce to create more content for better customer experience.

Better personalization

Integrations with other systems – such as CRMs, contact centers, and social media – provide a 360-degree view of each customer, intuitive dashboards, and machine learning powered deep insights.

Marketing Automation

Increase conversions and engagement, speed time to market, and reduce the cost of acquisitions with intuitive campaign creation and marketing automation.

Digital Asset Management

Store all your digital assets in one place: photos, layouts, artwork, video, 3D, source files and more. Feed websites, e-commerce, and other digital channels with up-to-date and approved digital assets.

Integrated control center

Combined omnichannel content management, customer data, and analytics enable experiences that increase customer retention.

Seamless Integration

Ability to integrate new technologies, adapt, and connect with audiences as digital maturity increases or new technologies appear.

Services We Offer

At TeBS, we take a strategic approach to digital experiences and strive to create a connected experience using Digital Experience Platforms for customers through web strategy, design and development, custom application development, personalization services, and cloud deployment.

DXP Platform Consulting

We bring best-in-class DXP solutions to deliver data-driven customer experiences and enable enterprises to derive an integrated view of their entire customer journey through our Digital Experience Platform solutions. We achieve this by executing personalization using AI and automation to create unified connected digital customer experience across multiple channels.

Design Thinking Workshops

We bring design thinking in our approach and our design engineering team uses an iterative process of brainstorming to understand your customer, map their user journey, and understand the user personas to advise on the product design.

We apply design thinking and integrate with digital experience platform to enable a connected, personalized, and engaging digital customer experience.

Platform Development With Customer-Centric Architecture

We initiate the implementation and design of digital experience platform with a clear understanding of your customer, your business needs, and your outcome / goals which you want to achieve. We will design and implement the modular and scalable architecture for the platform to thrive.

Managing Platform And Support

Our digital experience platform solution experts are ready to help you get products implemented and running quickly. We make sure you can scale the DXP solution aligned with your organization’s growth while providing full technical support to ensure you keep moving forward.

Our highly qualified, certified and experienced product consultants provide full support and maintenance for the DXP software, ensuring your digital experience platform runs smoothly.

Technologies We Work With

We offer a leading digital experience platforms that unifies the entire customer journey across all digital touch points.

Connect With Us

We enable organizations to create unique personalized experience at every stage of the customer journey. Speak with us to know more about digital experience platforms and services we offer !

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