AI Powered Contact Centre Solutions Transform customer conversations with intelligent, always on engagement Talk to our expert Navigate Customer Engagement on Autopilot Deliver faster responses, consistent experiences, and meaningful interactions across every channel. TeBS AI Powered Contact Centre solutions help organizations modernize customer engagement through conversational AI, intelligent routing, automation, and real time insights. Built for scale and governance, our solutions reduce manual effort, improve agent productivity, and enhance customer satisfaction while maintaining enterprise grade security and compliance. TeBS Competency in Intelligent Contact Centre Transformation TeBS helps organizations evolve their contact centres into intelligent, AI driven engagement platforms. By combining automation, omnichannel orchestration, and deep platform expertise, we enable consistent, high quality customer interactions at scale. Strategy and Advisory Contact centre vision and experience design Omnichannel and channel strategy planning Platform and architecture assessment Transformation roadmap Implementation and Enablement Omnichannel configuration across voice and digital channels AI chatbot and voice bot deployment CRM and enterprise system integration Agent assist and workflow automation Optimization and Managed Operations Performance monitoring and service management Conversation insights and continuous improvement AI model tuning and automation expansion Security and governance management Contact Centre Pricing and Engagement ModelsFlexible and scalable pricing designed to support organizations at every stage of their digital contact centre journey. Digital Entry Pack Ideal for organizations beginning their digital engagement journey USD 15,000 for deployment of one engagement channel Choice of Live Chat, Self Service Chatbot, Social Channels, Email, Teams, or SMS USD 10,000 for each additional channel Always On Messaging Suite A cost effective bundle for modern, always on digital conversations USD 45,000 for Live Chat, Chatbot, two Social Channels, and Teams Significant savings compared to the standard price of USD 57,500 AI Experience Accelerator Designed to automate interactions and elevate customer satisfaction using AI USD 70,000 for Chatbot, Voice Bot, Voice AI Connect, and SBC Intelligent voice and digital engagement across customer touchpoints Enterprise Omnichannel Platform A comprehensive enterprise grade platform for large scale customer engagement USD 175,000 for Live Chat, Chatbot, Voice Bot, five Social Channels, Email, SMS, Voice, Voice AI Connect, and SBC Unified omnichannel experience across all major interaction points Customer Success Stories Explore our case studies: real-world solutions, transformative results.Enhancing Regulatory Systems for National Parks Board (NParks) with MAVEN II AVSBizLink Centre’s digital transformation accelerates its impact for marginalised communities.Transformation and Modernization of Singapore Department of Statistics (DOS) Data Management SystemView All Blogs 0- Generative AIUnleashing the Potential of Generative AI: Unlocking New Possibilities with Chat GPT 0- Generative AIThe Synergy of RPA and AI in Logistics – Enhancing Operational Efficiency in the Supply Chain- Generative AIThe Future of AI-Driven Customer Interactions View All Connect With TeBSPut intelligent customer engagement to work with TeBS and build contact centres designed for scale, speed, and experience. Get in Touch
0- Generative AIThe Synergy of RPA and AI in Logistics – Enhancing Operational Efficiency in the Supply Chain