Artificial Intelligence is reshaping industries, and businesses everywhere are exploring how it can be integrated into their operations to drive future growth. However, adopting AI is not just a technological challenge—it’s a strategic opportunity.
At TeBS, we help organizations unlock the full potential of AI by rightsizing their generative AI strategy, identifying key use cases, designing architecture, deploying models, and ensuring scalability. Our expert AI consultants, data architects, and ML engineers work alongside leading partners to deliver tailored AI solutions with robust governance and effective operationalization. It’s about capturing transformative value responsibly and driving sustainable growth across your entire enterprise .
AI is essential for organizations to stay competitive by driving innovation, streamlining operations, enhancing customer experiences, and unlocking new growth opportunities. However, successful AI implementation goes beyond just technology. At Total eBiz Solutions (TeBS), we guide businesses through every stage of their AI transformation journey,
Identifying High-Value AI Use Cases
Finding the right starting point for AI is crucial. We help you identify high-value business use cases where AI can deliver quick wins and create accelerated pathways to transition from POCs to real-world solutions, driving measurable value.
Choosing the Right AI Technology
With countless AI tools and platforms available, selecting the best fit for your existing tech stack can be overwhelming. We assist in evaluating build-versus-buy options and finding solutions that maximize your return on investment.
Crafting an AI Roadmap to Success
We help you prepare your cloud and data platforms, security systems, and workforce for AI adoption. Our expertise includes designing pilot projects and creating a comprehensive AI roadmap that guides you from initial implementation to full-scale adoption.
Building Specialized Teams
AI requires more than just technology; it needs skilled professionals and organizational buy-in. We support you in leveraging your existing talent, defining new roles, and creating cross-functional teams to drive AI adoption.
At Total eBiz Solutions (TeBS), we believe that true transformation with AI requires a holistic, ethical, and forward-thinking approach.
At TeBS, we combine innovation and efficiency to deliver AI-driven solutions, empowering organizations to responsibly unlock the potential of Generative AI.
Transform your contact center with TeBS AI-Based Contact Center Agent, an intelligent solution that integrates seamlessly across multiple channels, including voice, chat, email, and social media. Using generative AI, the solution provides real-time, personalized support, intelligently routing inquiries, automating responses, and offering actionable insights to assist agents. This AI-driven solution improves first-contact resolution, reduces response times, and enhances overall customer satisfaction, driving operational efficiency and better service delivery across all touchpoints.
Enhance your customer experience with TeBS AI-Based Omnichannel Engagement, powered by Microsoft. Seamlessly integrate customer interactions across multiple channels—email, chat, social media, and more—into a unified platform. Leveraging AI and Microsoft Dynamics 365 (D365), this solution provides personalized, real-time support across all touchpoints, ensuring consistent and efficient engagement. With intelligent routing, automation, and AI-driven insights, businesses can deliver superior customer service while improving operational efficiency.
Unlock the power of AI with TeBS AI-Driven EngageBot, a next-gen customer engagement agent powered by Microsoft Copilot and seamlessly integrated with Microsoft Dynamics 365 (D365). Leveraging generative AI, EngageBot assists customer service agents by generating personalized responses, summarizing customer information, and suggesting next steps in real-time. It automates repetitive tasks, enabling faster issue resolution, reducing agent workload, and significantly enhancing customer satisfaction.
TeBS.AI presents EKGAI, an advanced AI solution that generates valuable content from enterprise data, including annual reports, proposals, and more, transforming your organization’s knowledge into actionable intelligence. Leveraging cutting-edge technologies like Large Language Models (LLMs), vector search, and Retrieval Augmented Generation (RAG), EKGAI offers a transformative solution for tackling complex queries and delivering accurate insights from both structured and unstructured data sources.
Optimize your customer service operations with TeBS AI-Driven Feedback Flow, an intelligent solution that analyzes and processes customer feedback using advanced algorithms. Feedback Flow automatically classifies cases and routes them to the appropriate teams, ensuring timely and accurate resolution. By automating case management, this solution improves efficiency, reduces response times, and enhances overall customer satisfaction.
Simplify your HR claims process with Smart Claims, an AI-driven solution built on Microsoft Teams. With embedded computer vision and document processing, it effortlessly handles both structured and unstructured data formats. Smart Claims automates claim submission, validation, approval workflows, and status tracking, streamlining the entire process for both employees and HR teams. This intelligent solution enhances accuracy, reduces manual effort, and accelerates claim resolutions.
Revolutionize document processing with our Document Understanding AI solution. Leveraging advanced machine learning and natural language processing (NLP), it automates data extraction, classification, and validation from unstructured and structured documents. Seamlessly handle invoices, contracts, and reports with accuracy and efficiency, reducing manual effort and enhancing operational workflows.
Enhance your customer engagement with Agentic AI, our advanced conversational AI solution designed to deliver intelligent, personalized, and real-time interactions. From resolving queries to providing tailored recommendations, Agentic AI empowers businesses to create meaningful customer experiences across channels, ensuring responsiveness, efficiency, and satisfaction at every touchpoint.
Simplify and automate your procure-to-pay process with PRPO, TeBS’s AI-driven system that enhances efficiency and accuracy across the procurement cycle. Leverage AI to browse product catalogs, submit purchase requests, and automatically generate purchase orders. PRPO also streamlines vendor engagement by enabling automatic purchase order creation and vendor e-signing, reducing manual effort and accelerating the approval process.
Our AI services empower businesses to innovate, adapt, and grow while adhering to ethical principles and leveraging cutting-edge technologies.
AI Innovation Strategy and Consulting
Develop a forward-thinking AI strategy that propels your business into the future.
- Innovation workshops and ideation sessions
- Strategic planning for AI adoption
- Identification of innovative AI use cases
Advanced Data Management and Infrastructure
Build a robust foundation to support innovative AI technologies.
- Advanced data analytics and big data solutions
- Scalable and flexible IT infrastructure
- Integration of cloud, edge, and hybrid computing
AI Development and Innovative Integration
Create and deploy AI models that revolutionize your business processes.
- Development of cutting-edge AI and machine learning models
- Integration with emerging technologies like IoT and blockchain
- Continuous improvement and optimization of AI systems
Responsible AI and Governance
Implement AI responsibly with a focus on ethics and sustainability.
- Development of ethical AI frameworks
- Compliance with global standards and regulations
- Risk assessment and mitigation strategies
Innovation Workshops and Training
Empower your team to innovate with AI.
- Hands-on workshops on the latest AI technologies
- Training on innovation methodologies
- Ongoing support for continuous learning
At TeBS, we enable businesses to achieve transformative growth through innovative AI solutions tailored to their unique needs. Here’s what sets us apart:
Our trusted partners provide specialized expertise and advanced capabilities, enabling us to deliver tailored AI solutions that drive innovation and deliver impactful results.
