Non-Profit management Software | nonprofit crm software- CareSenz

Digitally streamlining NPO processes and community engagement.

Helping Nonprofits to Broaden Their Community Reach

Digital transformation for Non-Profits is more than tech updates. At TeBS, we’re committed to enhancing their impact. With CareSenz, our leading product, we help them become DIGITAL NPOs. CareSenz is a robust platform for fundraising, volunteer management, and community engagement, widely used across Asia in segments like eldercare and mental health services.

CareSenz: Empowering Non-profits Digitally

Run your entire Non Profit business with CareSenz – a digital NPO platform.

Amplify Community Engagement

Use CareSenz to expand reach, manage events, and boost community engagement with AI-driven insights for personalized service.

Manage Donors and Fundraising

Boost fundraising and monitor donor engagement with real-time dashboards. Gain insights into donor activities, profiles, and interactions across multiple channels.

Automate Operations

Automate workflows to decrease manual tasks and free up time. Utilize saved hours to provide personalized member services for engaging community experiences.

CareSenz Features and Capabilities

Helping you connect and enrich your community reach to achieve better business outcomes

FUNDRAISING & DONOR MANAGEMENT

Streamline donor cycle management, track donors across multiple channels for engaging experiences.

Donor Tracking

Track donor interactions across channels to tailor campaigns for donor engagement, growth, and retention.

Smart Fundraising Campaigns

Engage donors with personalized email campaigns and set up alerts for new donor activity, ensuring timely follow-up.

Donor Self-Service Portal

Streamlined self-registration portal for donors simplifies profile scanning, donation filtering (e.g., total donations, tax exemptions), and more.

Donor Administration

Effortlessly handle administrative tasks like online/offline donations for individuals/corporates/anonymous, recurring/pledge donations, donor notifications, and receipt generation.

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VOLUNTEER /MEMBER MANAGEMENT

Efficiently manage volunteers/members with centralized records, tracking renewal status, payments, and processing in one place for effective program management.

Volunteer Administration

Capture volunteer profiles on the website/portal, track skills, availability, and interests to assign and schedule tasks effectively.

Contact Management

Centralize and connect member contacts for a unified view of their engagement history and relationship with your nonprofit.

Volunteer Scheduling & Rostering

Maximize resource use with auto-suggested volunteers based on availability, skill, and location. Instantly broadcast opportunities for ad-hoc deployments.

Volunteer Recruitment Management

Manage volunteer recruitment lifecycle fully, including registration, application approvals, and skill-based grouping.

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CASE / COUNSELLING MANAGEMENT

Track detailed client information, monitor case lifecycles, and provide personalized care. Manage cases from creation to counseling sessions.

Case Management Across NPO Sectors

Tailored case management solution for diverse NPO sectors such as elder care, nursing centers, counseling, mental health, and specialized therapy services.

Client Lifecycle Management

Handle case management from creation to closure. Track client cases from onboarding through needs assessment, service delivery, discharge, and outcome reporting.

Case Counselling Administration

Set and monitor case-specific action plans with milestones and deadlines. Tag case workers, volunteers, and beneficiaries for counseling session scheduling.

Self-Service Case Portal

Self-service case management portal for updating cases, calendar management, notifications, document handling, and ad hoc reporting for outcome measurement.

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CENTRE MANAGEMENT

Streamline daily workflows for staff and visitors at the facility center with a management portal for registrations, check-in/out, and viewing scheduled tasks.

Centre Management Administrator

Centralize staff and volunteer profiles, documents, and time sheets. Streamline operations with onboarding checklists, daily movement and duties, leave logs, shift handovers, and inventory management.

Centre Management Self-Portal

An employee self-service portal for document uploads, staff/visitor registrations, bookings, check-ins/updates, task views, and leave records.

Easy Onboarding

Standardize employee onboarding by setting up processes for new hires to register and log activities/tasks.

Event Scheduling

Effortlessly plan and oversee both online and offline events, and track volunteer time off requests using a centralized calendar for comprehensive visibility.

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EVENT /MARKETING MANAGEMENT

Manage your event lifecycle seamlessly from ideation to execution with our automated platform, streamlining planning for your entire team.

Event Management

Simplify event management for online and offline formats—webinars, forums, workshops—with our automated platform, making planning and execution cost-effective.

Marketing Campaigns

Centralize communication with members and stakeholders through targeted email campaigns. Send automatic personalized newsletters and event updates to the entire database.

Social Media Integration

Promote events on Facebook, LinkedIn, and Twitter to increase exposure and attendance. Integrate community events into your calendar for easy access.

Payment & Invoicing

Manage all payments and invoices in one centralized platform. Stay informed about online and offline revenue streams with automated tracking, analytics, and reports.

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Built On Strong Microsoft Dynamics 365 Platform

CareSenz empowers non-profits for impactful social change through technology. Integrated with Office 365, Dynamics 365 CRM, Power BI, and Azure Cognitive platform. Accessible anytime, anywhere via mobile app and online portal. Includes chatbots (MS Bot tech) for cost-effective customer engagement.

Single Sign On

CareSenz ensures NPOs have unified systems, maintaining data integrity and streamlining operations.

Collaboration

CareSenz fosters NPO collaboration with holistic member, donor, and volunteer views.

Quick Deployment & Easy Maintenance

CareSenz, on Microsoft Dynamics 365, deploys and maintains seamlessly.

Pay-As-You Use Model

Our pay-as-you-use model advantages non-profit organizations so that they do not feel the pinch while on the journey of achieving their goals.

Modular Components

As CareSenz utilizes Azure, integrating new features into your NPO is seamless.

Scalable & Configurable

CareSenz has a solution for every non-profit, regardless of size or needs!

In-Built Analytics & Insights

In-built analytics & insights analyze the performance of your most recent fundraising event and gather useful insights on how you can market the fundraiser to the public.